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Automated Database for Government Benefit Compliance

Project Type

Internal Tools

Role

Product Manager

Problem: The bank was making frequent errors in assigning benefits due to a manual and outdated process, leading to compliance risks.

Solution: Led the build of an SQL database that automated daily and ad-hoc data pulls from government sources, ensuring real-time reconciliation with customer accounts.

Impact: Reduced errors, improved compliance, and enhanced benefit accuracy for a $5B+ business segment.

Lesson Learned: Starting from scratch can be daunting, but a custom-built solution can often lead to better long-term efficiency.

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